Welcome to Keywords.am, an AI-powered SaaS platform operated, built to empower Amazon sellers and e-commerce professionals by providing tools to research, manage, and optimize keywords, listings, and product visibility across e-commerce platforms.
By selecting “I Agree,” creating an account, or using the Keywords.am platform in any capacity, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service (the “Agreement”). If you are accessing the platform on behalf of an organization, you represent and warrant that you are authorized to bind that entity.
By using this site, you also agree to any additional rules, guidelines, or policies posted on our platform, including but not limited to usage limitations, acceptable use practices, and feature-specific terms. These documents are incorporated by reference into this Agreement and are equally binding.
We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review the Terms periodically. Your continued use of the platform following any changes constitutes acceptance of the revised Terms.
Eligibility and Legal Authority
By using the platform, you affirm that you are at least eighteen (18) years old, a human being, and not a bot, script, or automated agent. You further affirm that you are not prohibited from entering into this Agreement under any applicable law or prior contractual relationship. If you are accessing the platform on behalf of a business or third party, you affirm that you are duly authorized to enter into this Agreement and bind that entity.
Subscriptions and Payments
Keywords.am offers a tiered subscription service billed monthly or annually, depending on the plan selected. Your subscription will automatically renew unless canceled prior to the next billing cycle. We also offer one-time lifetime deal (LTD) plans, which may exclude certain premium features such as advanced AI features or integrations with Amazon Brand Registry. Payments are non-refundable except within the first seven (7) days of your initial subscription. We reserve the right to suspend or terminate your access for non-payment or repeated chargebacks. You agree not to initiate chargebacks without prior written approval. Payment disputes must be submitted in writing within thirty (30) days of the billing date. All amounts overdue may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.
User Accounts and Security
To use most features of Keywords.am, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. In the event of unauthorized access, you agree to notify us immediately. We reserve the right to suspend or terminate accounts for suspicious activity or breach of security. You may not share or transfer your account to any other party without our prior written approval.
Artificial Intelligence Capabilities and Limitations
Keywords.am provides insights and listing recommendations powered by proprietary AI models. These models are trained using publicly available Amazon documentation, internal policy interpretation, industry whitepapers, algorithm-related patents, and marketplace data trends. Although powerful, AI-generated results are not guaranteed to produce specific outcomes and should be manually reviewed for accuracy, relevance, and compliance with platform policies. Users may not connect or substitute their own OpenAI or third-party AI keys, as the system relies on our custom infrastructure.
Acceptable Use and User Conduct
You agree to use Keywords.am solely for its intended purposes and in accordance with all applicable laws. You may not upload, distribute, or create content that is unlawful, harassing, defamatory, obscene, invasive of another’s privacy, or that violates any intellectual property rights. You may not impersonate another individual, attempt to gain unauthorized access to other user accounts or data, or interfere with or disrupt our systems or services. Any content deemed to violate these guidelines may be removed at our sole discretion.
You are also expressly prohibited from reverse engineering, decompiling, scraping, framing, mirroring, automating access, or otherwise attempting to manipulate or exploit the platform. You may not use the Services to create competing products or train AI models, nor may you access the Services in violation of any third-party marketplace’s terms, including Amazon, Walmart, or Shopify.
Fair Use and Platform Abuse
To ensure stable and equitable access for all users, we reserve the right to monitor and restrict excessive usage, including but not limited to abnormal AI activity, high-volume keyword queries, or suspicious automated behavior. Abuse of the platform, including usage that negatively impacts other users or system performance, may result in suspension or permanent deactivation of your account.
Beta Features
From time to time, we may offer access to beta or experimental features. These are provided “as-is” without warranty or promise of continued support. They may be discontinued, altered, or restricted at any time without prior notice.
Data Ownership and Privacy
You retain all ownership rights in the data you input into the platform, including but not limited to keywords, ASINs, listing content, pricing data, and performance metrics (“Company Data”). By using the Services, you grant us a non-exclusive, worldwide, royalty-free license to access, use, copy, display, process, modify, adapt, and reproduce such Company Data as reasonably necessary to provide the Services, improve and enhance our offerings, derive insights and analytics, predict outcomes, and perform other internal business purposes. For clarity, Company Data does not include personal information or Your Customer Data as defined below.
You represent and warrant that you have all necessary rights, licenses, and permissions to provide Company Data to us for these purposes. You further agree not to provide any Company Data that infringes the intellectual property rights or violates the privacy rights of any third party.
To the extent you submit customer-related information or data belonging to your end-users or clients (“Your Customer Data”), we will collect, use, and process such information solely to provide the functionalities of the platform and in compliance with all applicable data protection laws. We will not sell Your Customer Data or use it for advertising or promotional purposes. We will maintain appropriate administrative, technical, and physical safeguards to protect the security and confidentiality of Your Customer Data. In the event of an unauthorized access or data breach involving Your Customer Data, we will promptly notify you as required by law and work in good faith to identify and remediate the issue.
You also agree that we may use and disclose aggregated, anonymized forms of Your Customer Data for the purposes of general statistical analysis, service improvement, benchmarking, and reporting, provided that such aggregated data does not identify any individual customer or associate the data with your business without your express written consent. You warrant that all Customer Data you submit was lawfully collected in accordance with applicable laws and third-party platform policies, including any required privacy disclosures or consents.
User-Generated Content and Feedback
Any content you submit through the platform, including listing text, feedback, feature requests, testimonials, or support inquiries, may be used by Keywords.am to improve the Services. By submitting such content, you grant us a worldwide, perpetual, royalty-free license to use, modify, display, and publish it. You represent that any content you submit is accurate, lawful, and free from third-party claims, and that you waive any rights of attribution, publicity, or moral rights associated with it.
Intellectual Property and Trademarks
All software, features, tools, data models, visual assets, and platform infrastructure are the intellectual property of Keywords.am and/or its licensors. You do not acquire any rights or ownership to the platform or its contents. You may not copy, reproduce, redistribute, or alter any part of the Services. Our name, logo, and associated branding are protected trademarks and may not be used without prior written consent. All other trademarks referenced are the property of their respective owners.
All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of Keywords or its Affiliates. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of Keywords or its Affiliates.
Subject to our Privacy Policy, any communication or material that you transmit to this site or to us, whether by electronic mail, post, or other means, for any reason, will be treated as non-confidential and non-proprietary. While you retain all rights in such communications or material, you grant us and our agents and affiliates a non-exclusive, paid-up, perpetual, and worldwide right to copy, distribute, display, perform, publish, translate, adapt, modify, and otherwise use such material for any purpose regardless of the form or medium (now known or not currently known) in which it is used.
Please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise. We are also unable to accept your unsolicited ideas or proposals, so please do not submit them to us in any circumstance.
Disclaimer of Warranties
ALL MATERIALS AND SERVICES ON THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE SITE FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.
THIS SITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS SITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.
THE USE OF THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.
Through your use of the site, you may have the opportunities to engage in commercial transactions with other users and vendors. You acknowledge that all transactions relating to any merchandise or services offered by any party, including, but not limited to the purchase terms, payment terms, warranties, guarantees, maintenance and delivery terms relating to such transactions, are agreed to solely between the seller or purchaser of such merchandize and services and you. WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH, OR IN CONNECTION WITH THIS SITE, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCTS, SERVICES, MATERIALS, OR INFORMATION AVAILABLE ON OR THROUGH THIS SITE FROM A THIRD PARTY IS PROVIDED SOLELY BY SUCH THIRD PARTY, AND NOT BY US OR ANY OTHER OF OUR AFFILIATES.
Content available through this site often represents the opinions and judgments of an information provider, site user, or other person or entity not connected with us. We do not endorse, nor are we responsible for the accuracy or reliability of, any opinion, advice, or statement made by anyone other than an authorized Keywords spokesperson speaking in his/her official capacity. Please refer to the specific editorial policies posted on various sections of this site for further information, which policies are incorporated by reference into these Terms of Use.
You understand and agree that temporary interruptions of the services available through this site may occur as normal events. You further understand and agree that we have no control over third party networks you may access in the course of the use of this site, and therefore, delays and disruption of other network transmissions are completely beyond our control.
You understand and agree that the services available on this site are provided “AS IS” and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR OF ANY WEB SITE REFERENCED OR LINKED TO FROM THIS SITE.
FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND SERVICES OFFERED THROUGH THIS SITE OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THIS SITE, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Indemnification
You agree to indemnify, defend, and hold harmless Keywords.am, its owners, officers, employees, contractors, and agents from any claims, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of this Agreement, your data or content, or your breach of applicable third-party marketplace terms or laws. We reserve the right to control our legal defense and select our counsel in any matter subject to indemnification.
Arbitration and Governing Law
This Agreement and all claims arising from it shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws rules. All disputes shall be resolved by binding arbitration conducted in English and administered under the Federal Arbitration Act. The arbitration shall be conducted individually; class actions, consolidated claims, and representative suits are expressly waived. You may opt out of arbitration by providing written notice to le***@******ds.am within thirty (30) days of account creation. Claims related to intellectual property or small claims court proceedings are exempt from mandatory arbitration. Any claims must be brought within one (1) year of the cause of action or will be deemed forever waived.
Term and Termination
This Agreement remains in effect until terminated by you or us. We reserve the right to suspend, restrict, or terminate access to the Services at our sole discretion and without liability. Upon termination, your right to use the Services ceases immediately. Certain sections of this Agreement, including those related to data rights, intellectual property, indemnification, liability, and dispute resolution, shall survive termination.
Security and Password
You are solely responsible for maintaining the confidentiality of your password and account and for any and all statements made and acts or omissions that occur through the use of your password and account. Therefore, you must take steps to ensure that others do not gain access to your password and account. Our personnel will never ask you for your password. You may not transfer or share your account with anyone, and we reserve the right to immediately terminate your account if you do transfer or share your account.
Participation in Promotions
From time to time, this site may include advertisements offered by third parties. You may enter into correspondence with or participate in promotions of the advertisers showing their products on this site. Any such correspondence or promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such correspondence or promotions, are solely between you and the advertiser. We assume no liability, obligation or responsibility for any part of any such correspondence or promotion.
E-mail, Messaging, Blogging, and Chat Services
We may make email, messaging, blogging, or chat services (collectively, “Communications”) available to users of our site, either directly or through a third-party provider. We make available separate supplemental agreements characterizing the relationship between you and us that, except where expressly noted or contradictory, includes these Terms.
We will not inspect or disclose the contents of private Communications except with the consent of the sender or the recipient, or in the narrowly-defined situations provided under the Electronic Communications Privacy Act, or as other required by law or by court or governmental order. Further information is available in our Privacy Policy.
We may employ automated monitoring devices or techniques to protect our users from mass unsolicited communications (also known as “spam”) and/or other types of electronic communications that we deem inconsistent with our business purposes. However, such devices or techniques are not perfect, and we will not be responsible for any legitimate communication that is blocked, or for any unsolicited communication that is not blocked.
Mailboxes may have a limited storage capacity. If you exceed the maximum permitted storage space, we may employ automated devices that delete or block email messages that exceed the limit. We will not be responsible for such deleted or blocked messages.
International Use
Although this site may be accessible worldwide, we make no representation that materials on this site are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with this site is void where prohibited.
Termination of Use
You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the site with or without notice and for any reason, including, without limitation, breach of these Terms of Use. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.
Upon termination or suspension, regardless of the reasons therefore, your right to use the services available on this site immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or this site. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.
Miscellaneous
In any action to enforce these Terms of Use, the prevailing party will be entitled to costs and attorneys’ fees. Any cause of action brought by you against us or our Affiliates must be instituted with one year after the cause of action arises or be deemed forever waived and barred.
You may not assign your rights and obligations under these Terms of Use to any party, and any purported attempt to do so will be null and void. We may free assign our rights and obligations under these Terms of Use.
You agree not to sell, resell, reproduce, duplicate, copy or use for any commercial purposes any portion of this site, or use of or access to this site.
In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and services available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.
If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
Any failure by us to enforce or exercise any provision of these Terms of Use or related rights shall not constitute a waiver of that right or provision.
Force Majeure
We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, internet outages, system failures, changes in third-party API availability, or legal restrictions. We shall determine in good faith the extent to which we can reasonably control a cause, contingency, or circumstance.
Assignment
You may not assign or transfer any rights or obligations under this Agreement without our prior written consent. We may freely assign this Agreement to an affiliate, successor, or acquirer as part of a business transfer or corporate reorganization.
Entire Agreement
This Agreement, along with our Privacy Policy and any additional agreements you may enter into with us, constitutes the entire understanding between you and Keywords.am. It supersedes all prior discussions, communications, and agreements. To the extent any provision is found to be unenforceable, the remainder of the Agreement shall remain in full force and effect.
24. Contact Information
For support, contact: su*****@******ds.am For legal correspondence:he***@******ds.am
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