This Privacy Policy outlines how Keywords.am (“we,” “us,” or “our”), the operator of the Keywords.am platform, collects, uses, shares, and protects your information when you use our website and services (the “Services”). This Privacy Policy applies to all visitors, customers, and users of Keywords.am. By using the Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information refers to data that identifies you as an individual or relates to an identifiable individual. This may include your name, email address, postal address, phone number, and payment information.
We also collect Company Data provided by you or through integrations with third-party e-commerce platforms (e.g., Amazon SP-API). This includes sales data, pricing information, ASINs, product listings, performance metrics, and related business analytics.
We collect Customer Data only when voluntarily provided through integrations or by users managing client accounts. This includes end-customer names, purchase history, or behavioral analytics depending on your usage.
We may also collect Usage Data, such as IP addresses, browser types, device IDs, access times, pages viewed, and referring URLs, through cookies, web beacons, and similar technologies.
2. How We Use Information
We use your information to:
- Provide, maintain, and enhance the Services
- Process transactions and manage subscriptions
- Offer customer support and respond to inquiries
- Personalize your experience and deliver relevant insights
- Conduct analytics and improve the performance and usability of the Services
- Communicate updates, promotions, and relevant product features (you may opt out at any time)
- Comply with legal obligations and enforce our Terms of Service
3. Company Data and Customer Data Use
You grant us a non-exclusive, worldwide, royalty-free license to access and use Company Data for the purpose of delivering, maintaining, and improving the Services, as well as for developing insights, analytics, benchmarking, predictions, and internal business purposes. This data may be used in aggregated, anonymized form and does not include your Customer Data unless expressly permitted.
Customer Data is used solely to provide the Services as requested. We do not sell or use Customer Data for marketing. We implement commercially reasonable safeguards to protect Customer Data and will promptly notify you in case of a confirmed breach involving such data.
You represent and warrant that you have the legal right and appropriate consent to provide all Company Data and Customer Data, including through any third-party platform integrations.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze site usage, remember your preferences, and deliver interest-based advertising. You may disable cookies in your browser settings. For targeted advertising opt-out options, visit www.aboutads.info/choices or use the DAA AppChoices tool.
5. Sharing Information
We may share your information as follows:
- With service providers performing services on our behalf (e.g., hosting, payment processing, analytics, customer support)
- With affiliated entities under common control
- In connection with a business transaction (e.g., merger, acquisition, asset sale)
- To comply with legal obligations, enforce our rights, or protect users
- With your explicit consent
We do not sell Personal Information or Customer Data.
6. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the U.S. or other countries where our servers or service providers are located. We take steps to ensure your data is protected in compliance with applicable data protection laws.
7. Your Rights and Choices
Depending on your location, you may have rights under data privacy laws, such as the right to access, correct, delete, restrict, or object to our use of your Personal Information. You may also have a right to data portability.
To exercise these rights or request data deletion, please contact us at [su*****@******ds.am]. We may verify your identity before processing your request.
You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
8. Data Retention and Security
We retain personal and business data for as long as necessary to fulfill the purposes described above and comply with our legal obligations. We implement administrative, technical, and physical security measures designed to protect your information. However, no internet-based system is 100% secure.
9. Children’s Privacy
The Services are not intended for children under 13 years of age, and we do not knowingly collect information from children. If you believe a child has provided us with Personal Information, please contact us and we will promptly delete the data.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what Personal Information we collect and how it is used
- The right to request deletion of your Personal Information
- The right to opt out of the sale of your Personal Information (we do not sell personal data)
To make a request, contact us at [su*****@******ds.am]. We will verify your identity before responding.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We will update the “Effective Date” at the top of this policy when changes are made. Your continued use of the Services after the update constitutes your consent.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: su*****@******ds.am